Decodo Review 2026: Features, Pricing, and Verdict

Decodo is the new name for Smartproxy, the mid-market proxy brand many scrapers already know. If you searched “Smartproxy review” or “Decodo review,” you are probably deciding whether a provider that balances pool size, dashboard usability, and per-gigabyte cost still fits after the 2025 rebrand into a broader web data platform. For this review, we analyzed Decodo’s pricing pages, documentation, and roughly 2,500 community reviews across Trustpilot, G2, and independent proxy publications.

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Bottom line: Decodo is a strong pick for small and mid-sized teams that want rotating residential proxies, optional datacenter routes, and scraping APIs under one dashboard without enterprise onboarding friction. The main reason to look elsewhere is hardened anti-bot targets or procurement workflows that need the deepest compliance documentation and largest dedicated account teams.

Best for: Mid-market web scraping and data collection

Starting price: $3.75/GB residential (3 GB plan)
Proxy types: Residential, ISP (static residential), mobile, datacenter, Site Unblocker
Free trial / refund: 3-day residential trial (100 MB); 14-day money-back on eligible first purchases

Who it’s for: Developers and analysts scraping at moderate volume, marketers running geo-targeted checks, and teams that want pay-as-you-go flexibility alongside monthly plans
Who should skip it: Buyers who need instant access with zero identity checks on every account, the absolute lowest per-IP datacenter pricing at petabyte scale, or a single vendor that replaces full enterprise compliance review out of the box

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Decodo at a Glance

Provider	Decodo (formerly Smartproxy)
Proxy types	Residential, ISP/static residential, mobile, datacenter (shared and dedicated), Site Unblocker
Locations	195+ countries; country, state, city, ZIP, and ASN targeting
Pool size	125M+ IPs (115M+ residential on current pricing pages)
Starting price	$3.75/GB residential (3 GB); $0.60/GB datacenter traffic; $0.27/IP ISP
Rotation	Per-request rotation or sticky sessions up to 30 minutes (dashboard supports longer)
Authentication	Username/password or IP whitelist; sub-users with traffic limits
Free trial / refund	3-day residential trial (100 MB, new users); 14-day money-back with conditions
Review date	July 2026

Those figures describe a provider that expanded from proxy-only infrastructure into scraping APIs and AI tooling while keeping the same backconnect model Smartproxy users already run. Here is what each row means in practice for buyers evaluating Decodo today. View current Decodo plans.

What Is Decodo?

Decodo launched in 2018 as Smartproxy and rebranded in April 2025 to reflect a wider product scope. The company is operated by UAB Data troops in Vilnius, Lithuania, and serves more than 135,000 clients according to its site. Smartproxy.com endpoints and accounts continue to work; Decodo.com is now the canonical domain, and the provider warns that smartproxy.org and smartproxy.cn are impersonators not affiliated with the real service.

Where enterprise vendors like Bright Data and Oxylabs lead with compliance portals and sales-led onboarding, Decodo targets developers and growth teams who want self-serve residential access, a polished dashboard, and optional add-ons such as Web Scraping API, Site Unblocker, Fast Search API, and AI Parser. That positioning made Smartproxy a frequent mid-market recommendation before the rebrand, and Decodo keeps the same IP pools and pricing philosophy under the new name. If you are still deciding which proxy category fits your project, our residential vs datacenter comparison walks through when each IP type earns its cost.

Decodo Features

Decodo’s feature set spans raw proxy networks and managed scraping tools. Below is what we verified on the provider’s product pages and help.decodo.com documentation as of July 2026.

IP Pool and Locations

The residential network advertises 115M+ ethically sourced IPs across 195+ locations, with free geo-targeting at continent, country, state, city, US ZIP code, and ASN level. Decodo publishes per-country IP counts on its location pages (for example, 16M+ US residential IPs and 5M+ UK IPs on the homepage map). Datacenter inventory includes 100K+ shared rotating and static IPs on the pay-per-GB plan, with dedicated datacenter options in US, UK, Germany, and Japan. Mobile proxies use real 3G/4G/5G carrier routes. Decodo is a founding member of the Ethical Web Data Collection Initiative (EWDCI) and cites Proxyway testing for published success-rate and response-time figures.

Rotation and Session Control

Residential traffic routes through a single backconnect gateway at gate.decodo.com:7000 for rotating sessions, where each request can receive a new IP. Sticky sessions hold the same address for a configured duration: marketing materials cite up to 30 minutes, while the dashboard and documentation allow session lengths up to 24 hours depending on protocol and authentication method. Country-specific gateways such as us.decodo.com:10000 and eu.decodo.com:10000 expose dedicated sticky port ranges (typically 10001–49999). Targeting parameters embed in the username string, for example user-USERNAME-country-us-city-new_york-session-randomstring123-sessionduration-30.

API and Integrations

Decodo documents HTTP(S) and SOCKS5 output formats with code samples for Python, Node.js, PHP, Go, Java, and curl. Proxies integrate with Scrapy, Puppeteer, Playwright, and common SEO tools through published configuration guides. Beyond raw proxies, the platform offers Web Scraping API (from $0.09/1K requests on the homepage), Site Unblocker for CAPTCHA-heavy targets, Fast Search API for structured SERP data, Video Downloader, AI Parser, an MCP server for LLM workflows, and an official n8n node. A public API with key authentication supports dashboard automation for teams that manage proxy users programmatically.

Dashboard and Management

The dashboard generates ready-to-copy proxy endpoints from location, session, and protocol selections. Sub-users let you allocate traffic limits per project or teammate. Usage statistics break down traffic, requests, spend, top targets, and top countries, with export to CSV, TXT, or JSON (180-day retention, UTC timestamps). Free browser extensions for Chrome and Firefox, plus a proxy checker tool, ship with residential subscriptions. Wallet credits support pay-as-you-go residential purchases without a monthly plan, though wallet PAYG and subscription plans cannot run simultaneously.

Support and Reliability

Decodo advertises 24/7 technical support via live chat and email at support@decodo.com. Published uptime claims include 99.99% network uptime and sub-second average response times on residential routes (Proxyway-verified benchmarks cited on pricing pages). Payments process through Paddle as merchant of record. G2 awarded Decodo Best Usability, Best User Adoption, and Proxyway recognized Best Value in 2025. There is no published enterprise SLA on self-serve tiers comparable to Oxylabs’s documented uptime guarantees, but mid-market buyers rarely need that paperwork for initial production jobs.

See Decodo plans →

Decodo Pricing

Pricing verified July 2026. Check Decodo’s pricing page for current rates. Decodo bills residential and mobile proxies primarily per gigabyte on monthly tiers, datacenter proxies per gigabyte or per IP depending on product line, and ISP proxies per IP. VAT may apply depending on your billing country. Enterprise residential tiers drop toward $2/GB at high committed volume according to the homepage.

Residential Proxies

$3.75/GB — $11.25/month (3 GB) — Smallest monthly tier for testing targets or light recurring jobs.
$3.50/GB — $35/month (10 GB) — Practical entry point for solo developers running regular scrapers.
$3.25/GB — $81.25/month (25 GB) — Decodo marks this tier as popular on its pricing page.
$3.00/GB — $150/month (50 GB) — Mid-volume price monitoring and SEO workflows.
$2.75/GB — $275/month (100 GB) — Best self-serve per-GB rate on standard monthly plans.
Pay as you go — $4/GB — One-off purchases without a subscription (separate wallet PAYG at $8.50/GB for single-gigabyte wallet top-ups per FAQ).

Datacenter Proxies

$0.60/GB — $6/month (10 GB, pay per traffic) — Shared pool with 100K+ rotating IPs; scales to 1 TB/month at $0.45/GB ($450/month).
From $0.10/IP (pay per IP) — Static shared datacenter addresses with bundled traffic; minimum 100 IPs and 10 GB in documented tiers.
From $2.50/IP (dedicated datacenter) — Private IPs with unlimited traffic for US, UK, Germany, and Japan locations. Decodo’s own docs recommend residential routes for Shopify, hardened retail, and other anti-bot-heavy targets where datacenter subnets burn quickly.

ISP, Mobile, and Scraping Add-ons

ISP (static residential) from $0.27/IP — ISP-issued addresses with datacenter-like stability; dedicated ISP tiers from $2/IP on current pricing pages.
Mobile from $2.25/GB — Real carrier IPs for ad verification and mobile-specific footprints (homepage rate; dedicated mobile pricing page was unavailable at review time).
Site Unblocker from $0.95/1K requests — Managed anti-bot handling when raw residential rotation is not enough.
Web Scraping API from $0.09/1K requests — Structured extraction without maintaining your own parser stack.

Hidden costs to watch: Monthly residential traffic does not roll over between billing cycles. The 3-day free trial (100 MB) auto-converts to your selected paid plan unless you cancel in billing before it ends, and the 14-day money-back guarantee does not apply if you used the trial. Refunds cover first purchases only, require a request within 14 calendar days, and allow at most 20% traffic use on regular plans (10% on enterprise). Cryptocurrency payments are non-refundable. Wallet PAYG and monthly subscriptions are mutually exclusive, which surprises buyers who expect to mix both. VAT adds to displayed totals at checkout through Paddle. Identity verification can pause access on some accounts until checks complete, consuming calendar time on paid plans according to negative Trustpilot threads.

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What Users Say About Decodo

Decodo holds a 4.2/5 rating on Trustpilot across roughly 1,900 reviews (checked July 2026) and a 4.6/5 rating on G2 across 630+ reviews. Sentiment skews positive on both platforms: buyers praise responsive 24/7 support, fast setup, and reliable residential performance for scraping and multi-account workflows. Critical Trustpilot threads cluster around identity verification delays, refund eligibility disputes, and occasional account suspensions during billing disagreements rather than raw proxy speed.

Multiple G2 reviewers in 2025 and 2026 describe Decodo’s dashboard as intuitive and the residential endpoints as consistently fast for production scraping, with support agents resolving configuration questions quickly through live chat.
G2 reviewers, 2025–2026

Trustpilot reviewers who upgraded plans after a smooth trial frequently praise support staff for issuing wallet credits or resolving billing mistakes without lengthy back-and-forth, calling the service reliable once accounts are fully verified.
Trustpilot reviewers, 2025–2026

If what you’re reading matches your use case, Decodo offers a 3-day residential trial (100 MB) to test it yourself.

Common Complaints

The recurring criticisms in community discussions and review platforms centre on:

Identity verification delays — Some buyers report KYC checks that block access to email, Outlook, or other targets for days while paid trial time elapses (Trustpilot, 2025–2026).
Refund and billing friction — Negative reviews describe auto-renewals after trials, crypto payments excluded from refunds, and refund requests denied when traffic exceeds the 20% threshold or a trial was used (Trustpilot and PCMag policy review, 2025–2026).
ISP quality disputes — A minority of critical reviewers allege dedicated ISP addresses behave like blocklisted datacenter IPs on specific targets, though positive reviews outnumber these reports significantly (Trustpilot, 2025–2026).

What Decodo Is Good For

Mid-volume web scraping — A 115M+ residential pool with city, ZIP, and ASN targeting gives enough IP diversity for retail, travel, and local SERP jobs without enterprise minimums.
Price and SEO monitoring — Rotating residential routes plus optional Fast Search API or Web Scraping API let teams collect localized pricing or SERP data without building anti-bot handling from scratch.
Multi-account and ad verification workflows — Sticky sessions up to 30 minutes (longer in dashboard), mobile carrier IPs, and ISP static addresses support logged-in flows and device-specific ad checks.
Teams that outgrow budget datacenter-only providers — Decodo’s datacenter traffic plans start at $0.60/GB while residential tiers scale down to $2.75/GB at 100 GB, making it straightforward to upgrade routes as targets harden. See our Decodo residential vs datacenter overview for category trade-offs.

Decodo in a multi-provider stack

Decodo works well as the mid-market layer in a split stack. Route datacenter-tolerant targets (public catalogs, news sites, lightweight B2B directories) through Decodo’s pay-per-GB datacenter pool at $0.45–$0.60/GB. Send anti-bot-heavy pages through Decodo residential or Site Unblocker. Reserve enterprise residential or unlocker spend from platforms like Oxylabs or Bright Data only for domains that still block Decodo after rotation and session tuning. Sub-users make it practical to isolate datacenter and residential traffic per team. Our residential vs datacenter guide covers routing rules in more detail.

When Not to Use Decodo

Honest disqualifiers help you avoid paying for infrastructure that fights your workflow from day one.

Zero-friction onboarding is non-negotiable — If you cannot tolerate occasional identity verification holds on mobile or high-risk use cases, the support delays reported on Trustpilot may cost you more time than you save on per-GB pricing.
Enterprise procurement needs deepest compliance packs — Decodo publishes ethical sourcing and EWDCI membership, but teams that require extensive custom SLAs, dedicated solution architects, and the largest documented residential pools may still need Oxylabs or Bright Data for vendor review.
Petabyte-scale datacenter-only jobs on the cheapest per-IP rates — Decodo datacenter pricing is competitive but not the floor of the market. Pure datacenter buyers optimizing only for per-IP cost on simple targets may find narrower catalog providers cheaper.

If you need a different proxy category entirely, our residential proxies overview explains when rotating household IPs matter and when datacenter routes suffice.

Getting Started with Decodo

Setup follows Smartproxy’s familiar backconnect pattern: create an account at dashboard.decodo.com, verify your email, pick a residential plan or start the 3-day trial, and copy credentials from the Proxy Setup page. Authenticate with username/password or whitelist your server IP, then point your HTTP client at gate.decodo.com:7000 for rotating residential traffic. Most developers are sending test requests within 15–30 minutes. Full walkthroughs live at help.decodo.com. For Python routing patterns, see our Python proxies guide.

import requests
url = "https://ip.decodo.com/json"
username = "YOUR_USERNAME"
password = "YOUR_PASSWORD"
proxy = f"http://{username}:{password}@gate.decodo.com:7000"
result = requests.get(url, proxies={
    "http": proxy,
    "https": proxy,
})
print(result.text)

Frequently Asked Questions

How much does Decodo cost?

Residential proxies start at $3.75/GB on the 3 GB monthly plan ($11.25/month) and drop to $2.75/GB at 100 GB ($275/month). Datacenter traffic starts at $0.60/GB (10 GB plan). ISP proxies start near $0.27/IP. Mobile proxies start around $2.25/GB on the homepage. See Decodo’s pricing page for the latest rates.

Does Decodo offer a free trial or refund?

Yes, with conditions. New users can start a 3-day residential trial with 100 MB of traffic. The trial converts to your chosen paid plan unless you cancel before it ends, and using the trial disqualifies you from the 14-day money-back option. Separate 14-day refunds apply to eligible first purchases on self-serve products if you request within 14 days and use no more than 20% of purchased traffic.

What types of proxies does Decodo offer?

Five main categories: rotating residential (115M+ IPs), ISP/static residential, mobile carrier IPs, datacenter (shared pay-per-GB, pay-per-IP, and dedicated), plus Site Unblocker for managed anti-bot bypass. Residential and mobile suit hardened targets; datacenter is fastest and cheapest for tolerant sites; ISP proxies hold a fixed address for long sessions.

Is Decodo the same as Smartproxy?

Yes. Smartproxy rebranded to Decodo in April 2025. Accounts, endpoints, and IP pools continue under the new name. Only decodo.com and decodo.cn are official domains; other Smartproxy-branded sites reported by the company are impersonators.

Is Decodo good for web scraping?

For most mid-market scraping jobs, yes. The residential pool, sub-user controls, HTTP/SOCKS5 support, and optional Web Scraping API or Site Unblocker cover typical e-commerce, SERP, and lead-generation targets. Extremely hardened anti-bot systems or compliance-heavy enterprise procurement may still need a larger platform, but Decodo is a credible default for teams under roughly 100 GB/month.

Does Decodo support SOCKS5 and sticky sessions?

Yes. Residential, datacenter, and ISP products support HTTP(S) and SOCKS5. Sticky sessions use dedicated port ranges on gateways like gate.decodo.com:10001 through gate.decodo.com:49999, or session parameters in the username. SOCKS5 sticky routing requires an explicit session parameter in tools that would otherwise rotate on every request.

Final Verdict: Is Decodo Worth It?

Decodo earns its mid-market reputation. The Smartproxy rebrand added scraping APIs and AI tooling without abandoning the straightforward backconnect setup that made the original service popular. If you scrape at moderate volume, want residential and datacenter routes in one account, and value dashboard usability over the last dollar per gigabyte, Decodo is worth trying on the 3-day trial. Skip it if you need zero verification friction, crypto refunds, or the deepest enterprise compliance package on the market. For most production scraping teams between hobbyist scripts and Fortune 500 procurement, Decodo remains one of the better value options in 2026.